Infectionprotection

Infection
protection

Our protective measures for your security

Dear guests,
we do our best to give you certainty and a good feeling during your visit to coast by east restaurant. We are working at full speed to implement and comply with the legal requirements and inform you here about the following protective measures.

 
As of June 1, 2021, restaurant patrons are required to present a negative Corona rapid test or a negative PCR test. Fully vaccinated individuals do not need a test, proof is provided by presenting their personal vaccination record. Recovered persons do not need a negative test if they can prove that they have survived SARS-CoV-2.
 
This information is without guarantee.
 
Please make sure to check the current regulation for the containment of the spread of the coronavirus SARS-CoV-2 in the Free and Hanseatic City of Hamburg before arrival.
See §15 Restaurants and similar establishments
See §10 Negative coronavirus- test proof for facilities, establishments and offers with public traffic.
 
Please note that the above-mentioned test conditions, or proof, also apply to visits to our outdoor catering facilities.
 

Our measures

  • All coast employees who come into contact with guests and food have been trained in advance as infection control assistants and wear mouth and nose protection during their work.
  • We ensure that there is a minimum distance of 1.50 m between tables and have adapted the seating arrangements in the restaurant accordingly.
  • Transparent glass partitions provide additional protection against infection.
  • All tables and chairs are disinfected after use.
  • Dispensers with hand disinfectant are available in the restaurant.Used dishes, cutlery and glasses are cleaned after each use in industrial dishwashers at high temperatures.
  • The ventilation system in the coast constantly provides you with fresh air. It is not a recirculating air system.
  • Door handles and knobs, handrails and buttons, and card devices are disinfected frequently and regularly.
  • Payment only contactless with EC card or credit card possible. We accept VISA, Mastercard and AMEX.

In addition to all our measures, we are also dependent on the "cooperation" of our guests during implementation. We therefore ask you to accept the officially ordered infection control measures and to support the coast employees in their implementation.

Any questions?

If you have any further questions about our hygiene and infection control measures, please feel free to email us at

corona@east-hamburg.de

A visit at coast -
Step by step

Step 1 -
Reserve your table

Please reserve a table before your visit by phone: +49 (0) 40 30 99 32 30, by e-mail at: restaurant@coast-hamburg.de or via the "book now" button on the website.

Please note the current regulations for the maximum number of persons, or households per table.

We also ask that you be sure to honor your reservation. Please let us know well in advance if you are unable to attend.

Step 2 -
Travel safely

If possible, travel by your own car or by cab. Parking is available in nearby public parking garages, subject to availability. Out of consideration for other guests and our staff, please enter the coast building only wearing mouth and nose protection and first register at the reception desk in the restaurant.

Please use the disinfectant dispensers provided and keep a minimum distance of 1.50m from other guests and the staff. In order to be able to trace any chains of infection, we are required by law to collect some of your personal data, which may be transmitted to the health department. Your data will be treated confidentially according to DSGVO and will be destroyed after four weeks.

Step 3 -
We take you to your table

Please wait at the reception until you are escorted to your seat by our host staff and take your wardrobe with you to your table. Free seating is unfortunately not possible at this time, we ask for your understanding.

Step 4 -
Service at the place

Your service staff will bring a QR code to your table, which you can scan with your smartphone. This gives you contactless access to the menu and wine list. If you wish, you can also receive a printed menu, which is disinfected after each use. Please feel free to ask your service staff for current daily specials, recommendations, etc.

Step 5 -
The order comes

Presenting, carving or preparing at the table, is unfortunately not possible at the moment. Items that are used by more than one person (salt and pepper shakers) may not be placed on the tables for hygienic reasons. If necessary, please ask your service staff.

Step 6 -
Bye, see you soon

You have the option of contactless payment with EC card or credit card (Visa, Mastercard, Amex). Please refrain from payments with cash.

When leaving the restaurant and the building, please wear your mouth and nose protection and ensure sufficient minimum distance to other guests and the service staff.